Can't open my wallet


#1

about 12 hours ago I have downloaded neoscoin wallet and buy some coins in bittrex, but this time I can not open my wallet
no matter what the wallet


#2

Hey sukamasoto,

What system are you running Neos on?  Also, what steps did you take to install?

 Best regards,

syntaks


#3

I use windows 7
I installed a normally after I installed my wallet running on my browser


#4

Did you have Neos installed before or this was the very first install on this computer?


#5

This is the first time I installed the wallet neos


#6

www.teamviewer.com - would you please download this and run it, and send me a private message here with the partner ID and password? I’ll hop on and take a look and see what’s going on.

 Best regards,

syntaks


#7

wait i try to download this


#9

hallo iam waiting here


#10

dont post that type of info in the public :stuck_out_tongue:


#11

send him a private message with ideally a different id and password and get rid of the other one… click on his alias and then click ‘private message’


#12

thank you for telling me
My concentration decreases due to sleepiness